AJC Logistics: Warehouse Operations Support Specialist

AJC Group; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

AJC Group seeks a Warehouse Operations Support Specialist to flex across produce inspection, intermodal trucking support, and receiving/appointment desk duties. The role reports to the Transportation Lead and adapts to shifting priorities with strong teamwork and communication.

Key responsibilities include coordinating delivery/pickup changes, handling paperwork, updating WMS data, and assisting with route planning, dispatch documents, and inventory reporting in a fast-paced warehouse

Qualifications

• High School Diploma or equivalent.
• Two years of experience in logistics, transportation, receiving, dispatching, produce inspection, or related operational support roles.
• Proficiency in Microsoft Office, including Outlook, Excel, Word and the ability to learn warehouse management and dispatch systems.
• Experience with accurate data entry and maintaining records in operational systems.
• Proficient in written and verbal English communication.

Responsibilities

• Support three key areas of warehouse operations: produce inspection, intermodal trucking, and receiving/appointment desk.
• Coordinate dispatch with scheduling and communication of delivery or pickup changes.
• Assist with planning routes, generating dispatch documents, freight bills, and invoices.
• Support inventory reporting, billing, and general office operations for intermodal trucking.
• Manage inbound delivery appointments and update scheduling systems.
• Process driver paperwork and ensure bills match purchase orders.
• Track inbound trailers and coordinate removal after unloading.
• Coordinate with inventory control, procurement, and facility management.
• Serve as the first point of contact for receiving inquiries.
• Enter receiving data into the WMS and support reporting tasks.
• Verify produced goods against purchase orders and document quality checks.
• Note discrepancies or quality issues in logs and communicate findings.

Skills

Customer service

Organizational skills

Analytical skills

Attention to detail

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

The Warehouse Operations Support Specialist serves as a flexible team member who supports three key areas of warehouse operations: produce/produce inspection, Howard Sheppard intermodal trucking, and the receiving/appointment desk. This role reports to the Transportation Lead and is designed to provide relief and assistance wherever demand is highest. The specialist may shift between departments daily based on operational needs. The Transportation Lead will outline weekly assignments, which may change depending on priorities. Success in this position requires adaptability, strong communication, and excellent teamwork.

Responsibilities

In addition to the responsibilities listed below, the Warehouse Operations Support Specialist is expected to perform any tasks or responsibilities assigned by management.

Howard Sheppard Intermodal (In‑House Trucking) Support

• Support dispatchers with scheduling and communication of delivery or pickup changes.
• Assist with planning routes, generating dispatch documents, freight bills, and invoices.
• Support inventory reporting, billing, and general office operations for HSI.

Receiving Department / Appointment Desk Support

• Manage inbound delivery appointments and update scheduling systems.
• Process driver’s paperwork and ensure bills match purchase orders.
• Track inbound trailers and ensure removal after unloading.
• Coordinate with inventory control, procurement, and facility management.
• Serve as the first point of contact for receiving office inquiries.
• Enter receiving data into WMS and support reporting tasks.

Produce & Produce Inspection Support

• Help verify that delivered produce matches purchase orders and is properly documented.
• Assist inspectors with quality checks on incoming produce, including grade, condition, and compliance.
• Note discrepancies or quality issues in logs or digital systems.
• Communicate findings to the produce department lead.

Requirements

• High School Diploma or equivalent.
• Two years of experience in logistics, transportation, receiving, dispatching, produce inspection, or related operational support roles.
• Proficiency in Microsoft Office, including Outlook, Excel, Word and the ability to learn warehouse management and dispatch systems.
• Experience with accurate data entry and maintaining records in operational systems.
• Proficient in written and verbal English communication.

Skills

• Strong customer service and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem‑solving skills.
• High attention to detail when reviewing operational documents and resolving discrepancies.

Work Environment

In this role, the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Because of the open work environment, the noise level is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Use of computers is up to 60% of each day.