Airspace Information Center (AIC) Shift Supervisor

TechWise; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

TechWise seeks an experienced Shift Supervisor for the Airspace Information Center at Fort Bliss, El Paso, TX. The role requires leadership of AIC personnel, coordination with aviation units and external agencies, and ensuring safe and compliant air traffic operations including UAS activities during shifts.

The candidate will oversee traffic monitoring, input hourly counts, manage controller rest schedules, and make data-driven decisions per AR 95-2 and TC 3-04.15, with strict adherence to Fort

Qualifications

• Minimum 6 years of Air Traffic Control Supervisory operational experience.
• Active Secret clearance or higher required.
• Certificate of Grades or FAA AOV Credential required before appointment.
• Class IV Flight Physical required before appointment.

Responsibilities

• Assigns and directs all phases of subordinates' work.
• Monitors interfacility coordination lines and emergency lines 24/7.
• Provides on-the-job training and evaluations.
• Conducts position qualification evaluations as directed by facility chief/training supervisor.
• Assists and advises controllers during emergencies.
• Maintains facility records and ensures personnel are current.
• Notifies search and rescue facilities of aircraft in distress and provides assistance.
• Evaluates operational effectiveness of facility systems and equipment.
• Directs and supervises AIC personnel providing flight following and airspace advisory support.

Skills

ATC supervisory

Verbal and written communication

Leadership

Decision making

Education

Certificate of Grades / AOV Credential

Flight Physical class IV

Tools

Microsoft Office

Job description

Skill Level: Experienced

Position Type: Full Time Exempt

Job Location: Fort Bliss - El Paso, TX

Job Shift: Varies

Position Summary:

Serves as the Shift Supervisor for the Airspace Information Center (AIC) at Biggs Army Airfield, Fort Bliss, Texas. Responsible for the use of the designated airspace utilized by the AIC Facility. Coordinates airspace utilization and operational requirements with aviation units and external air traffic agencies. Provides essential leadership for maintaining safe, compliant, and efficient air traffic operations including UAS activities during the assigned shift. Operations are conducted in accordance with Army Regulation 95-2, TC 3-04.15 Air Traffic Control Operations and Training, Fort Bliss Regulation 385-63, and Fort Bliss Regulation 95-1. Responsible to the AIC Facility Chief for directing and supervising AIC personnel providing flight following services and airspace advisory support for aircraft operating within Fort Bliss restricted areas, training sectors, corridors, routes, and Restricted Operations Zones (ROZ)

Responsibilities:

This includes continuous traffic monitoring, inputting hourly traffic counts, managing controller rest and break schedules in compliance with AR 95-2 and TC 3-04.15, and making informed decisions based on real-time data. Responsible to the facility chief for the efficiency of facility operations. They also perform normal ATC duties in addition to those of the Shift Supervisor. The responsibilities are:

• Assigns and directs all phases of the subordinates' work.
• Ensure interfacility coordination lines, crash/alert phones and all emergency lines are monitored 24 hours a day, seven days a week.
• Ensures personnel receive on-the-job training (OJT) and conducts assessments of training through the administration of controller evaluations (DA Form 3479-1 [Trainee/Controller Evaluation]).
• Conducts position qualification evaluations when directed by the facility chief/training supervisor but are restricted from conducting biennial skill evaluations.
• Assists and advises controllers during emergencies
• Maintains facility records.
• Ensures personnel are current and proficient.
• Notifies search and rescue facilities of aircraft in distress and provides assistance and advice.
• Delegates responsibility to subordinates and assists the training supervisor.
• Evaluates the operational effectiveness of facility systems, subsystems, and equipment.
• Records and reports outages and takes action to correct discrepancies.
• Must be facility rated and have completed facility management and administration training prior to assuming the duties of this position.

Qualifications

Job Requirements, Mandatory:

• Have a minimum of six (6) years of Air Traffic Control Supervisory operational experience
• Required to obtain and maintain an active Secret clearance or higher
• Possess Certificate of Grades or FAA Air Traffic Safety Oversight Service (AOV) Credential prior to appointment.
• Required to obtain and maintain a class IV Flight Physical

Requirements (Preferred):

• Strong verbal and written communication skills.
• Possess a Control Tower Operator (CTO)
• Proficiency with computer systems and Microsoft Office applications.
• Demonstrated ability to supervise personnel and coordinate aviation operations in a dynamic operational environment.

The successful candidate must be able to interpret civilian and military regulations and guidance. The candidate must be able to use good judgement in the performance of air traffic control operations and follow written/verbal instructions. The candidate must be able to successfully pass a pre-employment background check and drug screening.

NOTE: The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.