Airport Wheelchair Assistant

Menzies Aviation; Sterling (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Menzies Aviation is seeking a Passenger Assistance Associate to aid travelers requiring wheelchair support at the airport. You will assist with boarding and deplaning, push wheelchairs, and ensure safety procedures are followed.

We value friendly, communicative team members who can work varied shifts and engage with passengers and airport staff to deliver reliable, courteous service. You must be 18+ and able to obtain an airport badge.

Qualifications

• Ability to work various shifts.
• Strong verbal and communication skills.
• Able to hear and respond to spoken voice and audible alarms in a terminal environment.
• Able to lift up to 70 lbs.
• High School Diploma or GED preferred.
• Ability to obtain an airport badge.
• Must be 18 years of age and eligible to work in the US.

Responsibilities

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and be attentive to each passenger's individual needs; assist passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Carry out other duties as assigned

Skills

Strong verbal skills

Ability to lift up to 70 lbs

Education

High School Diploma or GED

Job description

Menzies Aviation is seeking a Passenger Assistance Associate to aid travelers requiring wheelchair support at the airport. You will assist with boarding and deplaning, push wheelchairs, and ensure safety procedures are followed.

We value friendly, communicative team members who can work varied shifts and engage with passengers and airport staff to deliver reliable, courteous service. You must be 18+ and able to obtain an airport badge.