Airport Welcome Coordinator

SI Staffing; Linthicum (MD); On-site; USD 23,000 - 32,000; Part time

Job summary

SI Staffing seeks an Airport Coordinator/Helper for two event days in Baltimore, MD. You will greet arriving passengers, verify flight information, escort guests, and coordinate with the operations team to ensure a smooth experience.

The role is paid at $20 per hour and requires professional appearance and strong customer service. Ideal candidates are reliable, punctual, able to follow instructions, and comfortable using smartphone apps to monitor delays and directions.

Qualifications

• Customer service experience preferred (hotel, restaurant, front desk, guest services, or similar).
• Professional and neat appearance.
• Friendly, polite, and attentive with guests.
• Reliable and punctual.
• Able to follow instructions and maintain communication with the operations team.
• Comfortable using a smartphone and basic mobile apps.

Responsibilities

• Receive a list of arriving passengers and their flight information.
• Monitor flight status and arrival times using airline apps and airport monitors.
• Verify the correct baggage claim area.
• Wait at the assigned baggage claim while holding a welcome sign.
• Verify passenger names against the provided passenger list.
• Escort passengers to the designated meeting point.
• Assist staff with directing passengers to the correct vehicle.
• Report flight delays, no-shows, or any operational issues to the operations team.
• Provide a friendly, professional, and welcoming experience for all guests.

Skills

Customer service

Professional appearance

Guest service orientation

Reliability

Communication

Smartphone apps

Job description

SI Staffing seeks an Airport Coordinator/Helper for two event days in Baltimore, MD. You will greet arriving passengers, verify flight information, escort guests, and coordinate with the operations team to ensure a smooth experience.

The role is paid at $20 per hour and requires professional appearance and strong customer service. Ideal candidates are reliable, punctual, able to follow instructions, and comfortable using smartphone apps to monitor delays and directions.