Airport Shuttle Operations Supervisor - People-First Leader

LAZ Parking; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

LAZ Parking in St. Louis, MO, seeks a Transportation Supervisor to oversee airport shuttle operations under the Transportation Operations Manager. You will ensure safe, efficient transport of passengers and employees to terminal locations and manage daily reporting and coverage.

Requirements include at least one year of supervisory experience, some college preferred, and strong leadership, communication, and customer-service skills to support a fast-paced environment.

Qualifications

• Strong customer service and interpersonal skills are essential.
• Ability to lead and build teams across shifts and locations.
• Excellent communication with all levels of the organization is required.
• Ability to interpret and apply company policies and procedures.

Responsibilities

• Complete daily shift logs and end-of-day reports and provide as required.
• Ensure DVIRs are completed adequately.
• Maintain coverage by monitoring schedules and call-offs.
• Oversee shuttle operations at multiple lots and terminals.
• Assist in supervising dispatch and drivers and routes.
• Address driver questions and concerns and enforce uniform policy.

Skills

Customer service

Teambuilding

Independence

Professional communication

Policy interpretation

Urgency & timeliness

Resilience in extreme conditions

Education

Some college

Job description

LAZ Parking in St. Louis, MO, seeks a Transportation Supervisor to oversee airport shuttle operations under the Transportation Operations Manager. You will ensure safe, efficient transport of passengers and employees to terminal locations and manage daily reporting and coverage.

Requirements include at least one year of supervisory experience, some college preferred, and strong leadership, communication, and customer-service skills to support a fast-paced environment.