Floater Supervisor - St. Louis, MO

LAZ Parking; St. Louis (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

LAZ Parking is seeking a Facilities Supervisor to oversee airport location facilities and operations under the Facilities Operations Manager. You will support frontline staff, assist with reporting, and ensure safe passenger and employee transport to and from terminals.

The role requires supervisory experience, strong organizational and communication skills, and the ability to work in varied conditions. This is a full-time, on-site position at the airport.

Qualifications

• Some college preferred.
• One year supervisory/management experience at the next lower level preferred.
• Strong organizational skills: computer literacy, leadership, communication, teambuilding, employee engagement.

Responsibilities

• Complete daily shift logs and end-of-day reports; provide relevant reports to team members.
• Ensure cashier reports are completed adequately.
• Check schedule for call-offs and provide coverage accordingly.
• Ensure change is provided and documented.
• Respond to equipment concerns and oversee operations at Lots A–E and terminals.
• Identify and report safety concerns immediately.
• Provide coaching with team members and assist customers with questions and directions.
• Fill out daily location inspections and maintenance requests; email management with shift concerns.

Skills

People first attitude

Customer service

Teambuilding

Communication

Multitasking

Professional communication

Policy understanding

Education

Some college

Job description

The Spirit of the Position:

The Facilities Supervisor oversees the facilities and operations of our airport location, under the direction of the Facilities Operations Manager, Airports to provide support to frontline staff, assist with reporting and / or equipment issues. provide effective, efficient and safe transportation, loading and unloading passengers & employees to and from the airport terminals, and to ensure that all activities support the safety and welfare of all passengers.

Principal Job Duties:

• Complete daily shift logs, end of day shift reports, and provide relevant reports to team members as instructed.
• Ensure Cashier reports are completed adequately.
• Check schedule for call-offs and make any changes to provide proper coverage.
• Ensure change is provided and properly documented.
• Respond to equipment concerns.
• Oversee operations at Lots: A, B, C, D, E, and terminals.
• Identify and report any safety concerns immediately.
• Assist with facility projects. (maintenance, safety, aesthetic, etc.)
• Answer procedural questions for front line team members under your supervision.
• Ensure all employees are following the company uniform policy and grooming guidelines.
• Stay abreast of all procedural changes and memos.
• Provide coaching with team members as needed.
• Assist customers with questions, concerns, complaints, comments and directions.
• Make necessary notifications of any service issues.
• Complete incident reports as needed to document damage, theft or personal injury claims. This includes accident reports and workers compensation claims as well.
• Knowledge and ability to perform shuttle driving in an emergency.
• Look for damage or other problems in or around the facility and take appropriate action.
• Fill out daily location inspections, shift reporting and facility maintenance requests when needed.
• Email upper management on any concerns or problems encountered during shift.
• Other duties as assigned.

Education:

• Some college preferred.

Experience:

• Minimum of one year supervisory/management experience at the next lower level is preferred.
• Proven organizational skills to include
  • Computer literacy
  • Leadership
  • Communication
  • Teambuilding
  • Employee engagement
• Proven ability to understand and apply policies and procedures.
• Proven experience in the ability to deal appropriately with employee disciplinary processes.

Skills:

• Possess and exhibit a "People First" - "How can I help" attitude.
• Strong customer service skills and abilities.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Ability to work in the environment, snow, rain, heat, etc.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 60 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

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