Airport Shuttle Operations Leader

ABM Industries; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid time off

Job summary

ABM Industries is seeking an experienced Shuttle Bus Operation Manager in Orlando to oversee 24/7 shuttle services, ensuring safe, efficient operations and excellent customer service. The role leads supervisors, drivers, and maintenance staff, coordinating dispatch, route optimization, and performance management while complying with Aviation Authority and DOT standards.

The position emphasizes fleet reliability, on-time performance, and thorough safety protocols.

Qualifications

• 3+ years of supervisory experience in transportation operations.
• Knowledge of DOT, ADA, and state/local regulations.
• Proven leadership and ability to manage large teams.
• Excellent communication and negotiation skills.

Responsibilities

• Oversee daily shuttle operations, including dispatching, driver performance, and route optimization.
• Manage on-time performance, passenger flow, and service quality.
• Coordinate fleet maintenance, inspections, and repairs.
• Provide leadership and mentorship to supervisors, dispatchers, and drivers.
• Ensure regulatory compliance and safety training.

Skills

Leadership

Communication

Problem-solving

Analytical abilities

Negotiation skills

Team management

Strategic thinking

Tools

Microsoft Office Suite

Transportation scheduling software

Job description

ABM Industries is seeking an experienced Shuttle Bus Operation Manager in Orlando to oversee 24/7 shuttle services, ensuring safe, efficient operations and excellent customer service. The role leads supervisors, drivers, and maintenance staff, coordinating dispatch, route optimization, and performance management while complying with Aviation Authority and DOT standards.

The position emphasizes fleet reliability, on-time performance, and thorough safety protocols.