Airport Shuttle Operations Lead

Reimagined Parking; Aurora (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off: 10 days + 8 holidays

Medical, Dental, Vision coverage

Life and Disability Insurance

401(k) with company match

Job summary

Reimagined Parking is seeking a Shuttle Operations Supervisor (Non CDL) at DEN. You’ll supervise transportation staff, lead safety initiatives, and ensure compliance with regulations while maintaining high service standards.

This role requires flexibility in shifts and strong leadership to keep operations running smoothly. Responsibilities include incident reporting, coordinating depot and vehicle maintenance, and effective guest communication.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Previous supervisory or management experience in transportation, logistics, transit, or a related field strongly preferred.
• Valid driver’s license.
• Knowledge of transportation safety standards, regulations, and best practices.
• Ability to work flexible schedules, including early mornings, evenings, weekends, and holidays as operational needs require.
• Ability to pass all required background checks, drug screenings, and motor vehicle record reviews.
• Must be authorized to work in the United States and provide eligibility documentation (E-Verify).

Responsibilities

• Supervise and coordinate transportation staff, including scheduling, delegating tasks, coaching, and performance monitoring.
• Lead safety initiatives, driver assessments, ride‑alongs, and feedback on safe driving practices.
• Ensure compliance with federal, state/local regulations and company procedures.
• Oversee daily operations in a fast-paced environment and handle operational challenges.
• Monitor maintenance of the depot, vehicles, and facilities for safety and cleanliness.
• Act as a point of contact for guests and clients with professional communication.
• Respond to accidents, incidents, or service disruptions and document investigations.
• Complete and review incident reports and related documentation.
• Maintain consistent communication with guests, drivers, dispatchers, and management.
• May periodically support frontline operations to ensure service continuity.

Skills

Leadership

Communication

Safety

Multi-tasking

Decision making

Incident reporting

Customer service

Education

High School Diploma

Associate/Bachelor preferred

Tools

Incident reporting software

MS Office

Job description

Reimagined Parking is seeking a Shuttle Operations Supervisor (Non CDL) at DEN. You’ll supervise transportation staff, lead safety initiatives, and ensure compliance with regulations while maintaining high service standards.

This role requires flexibility in shifts and strong leadership to keep operations running smoothly. Responsibilities include incident reporting, coordinating depot and vehicle maintenance, and effective guest communication.