Airport Shift Supervisor - Lead Fast, Friendly Service

Paradies Lagardere; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Paradies Lagardère at Dallas Fort Worth International Airport is seeking a Chick-fil-A Shift Supervisor who will oversee both FOH and BOH operations, deliver exceptional guest experiences, and drive operational efficiency during busy travel periods.

You will coach Team Members, maintain food safety, and align with Chick-fil-A standards, while ensuring speed, cleanliness, and genuine hospitality across all shifts.

Qualifications

• High school diploma or GED preferred.
• Previous leadership experience in food service or hospitality preferred.
• Strong ability to lead both FOH and BOH teams.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, high-volume airport environment.
• Commitment to food safety and operational excellence.

Responsibilities

• Oversee and run shifts across both FOH and BOH operations.
• Lead, coach, and support Team Members in real time during service.
• Ensure execution of all kitchen and front-of-house station responsibilities.
• Monitor food quality, cleanliness, and guest service standards throughout the shift.
• Support training and development of new and existing Team Members.
• Manage workflow across all stations to ensure smooth operations during peak travel periods.
• Handle guest concerns and resolve issues with professionalism and urgency.
• Ensure proper inventory management, stocking, and product rotation.
• Maintain compliance with all company policies, food safety standards, and airport regulations.
• Assist with opening, closing, and shift transition procedures.
• Communicate effectively with General Manager and leadership team.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Customer service

Airport environment

Team coaching

Flexibility

Education

High school diploma or GED

Job description

Paradies Lagardère at Dallas Fort Worth International Airport is seeking a Chick-fil-A Shift Supervisor who will oversee both FOH and BOH operations, deliver exceptional guest experiences, and drive operational efficiency during busy travel periods.

You will coach Team Members, maintain food safety, and align with Chick-fil-A standards, while ensuring speed, cleanliness, and genuine hospitality across all shifts.