Airport Service Attendant

City of LS; Missouri; On-site; USD 25,000 - 30,000; Part time

Job summary

City of Lee’s Summit is seeking an Airport Service Attendant to support the Airport Division in a part-time capacity. The role handles customer service, answers phones, assists with inventory control, and performs general administrative tasks in a busy airport environment.

The position requires a high school diploma or equivalent, at least one year of customer service or aviation-related experience, and a valid driver's license. Schedule includes weekend shifts and varied hours.

Qualifications

• High School diploma, GED or equivalent required.
• Minimum of one-year experience in customer service, travel industry, aviation operations or computer applications required.
• Valid State driver’s license and acceptable driving record required.
• Must be at least 18 years of age.

Responsibilities

• Process service requests from customers.
• Answer the telephone and assist with inquiries.
• Assist with inventory control measures.
• Perform general administrative and customer service functions for the Airport Division.

Skills

Office skills

Multi-line telephone

Customer service

Time management

Communication

MS Office

POS software

Inventory control

Education

High School diploma or equivalent

Tools

MS Office Suite

FBO/concierge POS software

Job description

## Airport Service AttendantApplylocations: Airport - Administration Buildingtime type: Part timeposted on: Posted 2 Days Agojob requisition id: JR100295The City of Lee’s Summit is a thriving, progressive community situated 16 miles southeast of downtown Kansas City. With an estimated population of over 107,000, Lee’s Summit has all the very best attributes of a small town while enjoying the amenities of a large city. Complemented by a growing business community and superior quality of life, Lee’s Summit has become one of the largest cities in Missouri. Lee’s Summit boasts an award-winning school system and holds national accreditations for its Parks and Recreation, Fire, Police and Public Works services. Lee’s Summit has a strong appreciation for arts, culture and entertainment, making it a vibrant place to live and work. The cultural scene includes public art installations, musical performances, theatre productions and Fourth Friday Art Walks. Recently named America’s Great Neighborhood by the American Planning Association, Lee’s Summit’s historic downtown district provides a unique network of restaurants, boutiques and businesses. Special events such as Oktoberfest and Downtown Days draw visitors from all over the Kansas City metro. Lee’s Summit offers countless opportunities to enjoy the outdoors. With 30 parks, 92 miles of trails and numerous regional lakes, most residents live within close proximity to a recreational activity. Lee’s Summit continues to receive regional and national recognition for its endless amenities for residents of all ages. Among the notable recognitions, the city received gold certification as a Community for all Ages and was designated a Walk Friendly Community and Bicycle Friendly Community.Under the supervision of the Assistant Airport Manager, the Service Attendant processes service requests from customers, answers the telephone, assists with inventory control measures, and performs general administrative and customer service functions for the Airport Division.Pay: $18.42 per hour**MINIMUM QUALIFICATIONS:*** High School diploma, GED or equivalent required* Minimum of one-year experience in customer service, travel industry, aviation operations or computer applications required* Valid State driver’s license and acceptable driving record required and* Must be at least 18 years of age**NECESSARY KNOWLEDGE, SKILLS and ABILITIES:*** Knowledge of standard office practices and principles* Knowledge of multiple line telephone. Skills in the usage of other office equipment* Exceptional customer service, time management and effective communication skills* Skill in the operation of a computer including Microsoft Office Suite software, FBO/concierge point of sale software* Ability to multi-task while maintaining the overall goals for the division* Ability to prioritize and exercise sound judgment in evaluating situations when making decisionsWork schedule:Saturday 8am-6pmSunday 8am-6pmWhen needed Monday 6am-11am