Airport Return Agent | Full-Time Customer Service

Enterprise Mobility; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Retirement savings plan 401k with 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is seeking a Full Time Return Agent at the Honolulu International Airport. You will handle the rental return process and deliver friendly, efficient service to customers, while ensuring accuracy of transactions and adherence to Quality Standards.

Three schedule options are available, with a 40-hour work week. Competitive pay starts at $18.56 per hour, plus benefits including PTO, health, life, dental and vision insurance, retirement plan with 401k match, and employee

Qualifications

• Must be at least 18 years old.
• Must have a valid US driver's license.
• No drug or alcohol related conviction in past 5 years.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Greet customers at the lot using prescribed dialogue.
• Check for personal belongings and log items found in vehicles.
• Explain rental charges and provide accurate receipts.
• Inform customers about transportation to the airport terminal.
• Inquire about service satisfaction and document any issues.
• Inspect incoming vehicles for damage and guide to damage reports.
• Verify fuel level and complete service alerts for damage or recalls.
• Identify and tag systems-hold vehicles and ensure correct lot movement.
• Keep the lot organized for easy access and traffic flow.
• Understand rental documents, fuel services, surcharges, and coverages.

Skills

Customer service

Communication

Attention to detail

Job description

Enterprise Mobility is seeking a Full Time Return Agent at the Honolulu International Airport. You will handle the rental return process and deliver friendly, efficient service to customers, while ensuring accuracy of transactions and adherence to Quality Standards.

Three schedule options are available, with a 40-hour work week. Competitive pay starts at $18.56 per hour, plus benefits including PTO, health, life, dental and vision insurance, retirement plan with 401k match, and employee