Airport Retail Supervisor | Guest Experience Lead

Skyport Hospitality; Nashville (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Starting Pay: $18-$20 per hour

Dental and Vision Insurance

Health Insurance

Additional Benefits: EAP, Critical Ill

Employee Discount

Paid Leave

Training and development opportunities

Job summary

First Meridian Services, Inc. in Nashville, TN, is seeking a Retail Supervisor to oversee daily store operations, train staff, and drive sales performance in a demanding airport/restaurant setting. You will ensure exceptional guest experiences while managing inventory and visual standards.

The role requires strong leadership, communication, and organizational skills, with flexibility to work evenings and weekends. Competitive benefits are included for eligible employees.

Qualifications

• Genuine interest in providing a positive guest experience.
• Ability to work in a fast-paced environment.
• Dependable and flexible to schedule changes.
• Willingness to work nights, weekends, and holidays.
• Able to follow all applicable policies and safety regulations.
• Strong communication and problem-solving skills.
• Able to perform basic math.
• Airport security/background checks required.
• Must be 18+ years old.

Responsibilities

• Oversee daily store operations and maintain high customer service standards.
• Supervise and train retail associates and provide performance guidance.
• Assist in inventory management and stock replenishment.
• Monitor sales performance and help achieve store targets.
• Handle customer inquiries and resolve issues for a positive shopping experience.
• Maintain store visuals and merchandising to attract customers.
• Foster a collaborative and motivated team environment.

Skills

Guest experience

Fast-paced environment

Dependable

Flexible scheduling

Regulatory compliance

Communication

Problem solving

Education

High School diploma or equivalent

1+ years of retail supervisor experience

Job description

First Meridian Services, Inc. in Nashville, TN, is seeking a Retail Supervisor to oversee daily store operations, train staff, and drive sales performance in a demanding airport/restaurant setting. You will ensure exceptional guest experiences while managing inventory and visual standards.

The role requires strong leadership, communication, and organizational skills, with flexibility to work evenings and weekends. Competitive benefits are included for eligible employees.