Airport Retail General Manager - Lead Ops & Growth

Paradies Lagardère; Greer (SC); On-site; USD 110,000 - 150,000; Full time

Job summary

Paradies Lagardère is seeking a General Manager to lead retail store operations at an airport location. You will plan, direct, and coordinate activities to drive sales, profitability, and exceptional guest experiences.

The role requires strong leadership, financial acumen, staffing, compliance, merchandising execution, and collaboration with airport authorities and partners. You will develop bench strength and deliver results through strategic execution.

Qualifications

• Bachelor’s Degree preferred.
• 5+ years in merchandising, operations and people management in airport retail.
• Strong customer service principles and operational leadership.
• Ability to analyze data to support profitability.
• Excellent communication, leadership, and relationship-building skills.
• Proficiency in Microsoft Office and retail systems.
• Flexibility to work in a 7/365 environment.

Responsibilities

• Plan, direct, and coordinate all store operations at the airport location.
• Drive sales growth and profitability while maintaining guest service standards.
• Develop and mentor high-performing teams and manage staffing.
• Ensure compliance, merchandising execution, and operational standards.
• Collaborate with airport authorities, vendors, and corporate stakeholders.

Skills

Leadership

People management

Merchandising

Operations management

Retail leadership

Customer service excellence

Financial awareness

Communication

Flexibility

Education

Bachelor’s Degree preferred

Tools

Microsoft Office Suite

Retail management systems

Job description

Paradies Lagardère is seeking a General Manager to lead retail store operations at an airport location. You will plan, direct, and coordinate activities to drive sales, profitability, and exceptional guest experiences.

The role requires strong leadership, financial acumen, staffing, compliance, merchandising execution, and collaboration with airport authorities and partners. You will develop bench strength and deliver results through strategic execution.