Airport Retail Cashier & Guest Experience

OTG Management; Houston (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

OTG Management's Retail Associate position at IAH Airport is seeking friendly team players to deliver the OTG guest experience. You will greet guests, process payments, and maintain a clean, stocked store environment.

Responsibilities include handling cash, upselling items, stocking shelves, and providing information about airport terminals and menus. You must be able to stand for long periods and lift up to 35 lbs.

Qualifications

• Customer-facing hospitality experience is preferred.
• Cash handling and payment processing responsibilities.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Greet guests quickly and pleasantly, with a smile.
• Process payments by cash, card, or voucher following policies.
• Maintain product knowledge and up-sell items when appropriate.
• Bag purchases and keep display areas clean and stocked.
• Restock shelves and handle barista duties as needed.
• Maintain a clean, neat appearance and a safe workspace.
• Provide information about the airport terminals and restaurants.

Skills

Customer service

Cash handling

Interpersonal communication

Mobility / standing

Tools

Cash register operations

Job description

OTG Management's Retail Associate position at IAH Airport is seeking friendly team players to deliver the OTG guest experience. You will greet guests, process payments, and maintain a clean, stocked store environment.

Responsibilities include handling cash, upselling items, stocking shelves, and providing information about airport terminals and menus. You must be able to stand for long periods and lift up to 35 lbs.