Airport Retail Associate - Guest Experience & Merchandising

OTG Management; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

OTG Management is seeking a Retail Associate for the Orlando area (MCO). The role focuses on guest service, stocking, merchandising, and operating the POS system to process purchases. You will help keep displays fresh, assist travelers, and support barista activities as needed.

Ideal candidates are 18+, fluent in English, capable of lifting up to 35 pounds, and available for varied schedules including nights and weekends. ServSafe certification may be required within 30 days of hire.

Qualifications

• Must be at least 18 years old.
• Fully conversational in English.
• Comfortable operating a cash point of sale system.

Responsibilities

• Greet guests quickly and professionally.
• Process cash, credit, vouchers and other transactions accurately.
• Educate guests on products and promotions.
• Maintain product displays and restock merchandise.
• Operate the point-of-sale system and aid guests with purchases.
• Execute merchandising plans to keep displays attractive.
• Restock shelves and monitor inventory levels.
• Rotate products to ensure freshness and minimize waste.
• Keep displays, shelves and fixtures clean and organized.
• Assist with barista and other retail support tasks.
• Provide knowledge of airport terminals and offerings to travelers.
• Maintain a neat, professional appearance.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

POS system

Merchandising

Attention to detail

Teamwork

Stand/walk long hours

Tools

POS system

Job description

OTG Management is seeking a Retail Associate for the Orlando area (MCO). The role focuses on guest service, stocking, merchandising, and operating the POS system to process purchases. You will help keep displays fresh, assist travelers, and support barista activities as needed.

Ideal candidates are 18+, fluent in English, capable of lifting up to 35 pounds, and available for varied schedules including nights and weekends. ServSafe certification may be required within 30 days of hire.