Airport Rental & Sales Associate

Budget Rent A Car of Utah; Provo (UT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Budget Rent A Car of Utah in Utah is hiring an Airport Rental Agent / Rental Sales Agent to join our Provo and American Fork locations. This is a customer-facing role focused on car rentals, reservations, and upselling optional products and services to travelers.

You will help customers with vehicle selection, returns, and rental agreements while delivering friendly service. Experience in customer service or sales is a plus, but we will train the right person.

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Legally authorized to work in the United States
• Valid drivers license with an acceptable driving history
• No more than two accidents/incidents within the previous three years
• Applicants under 21 must have a clean driving record
• Successful completion of required background check and drug screening

Responsibilities

• Assist customers with car rentals, reservations, vehicle pickups, extensions, exchanges, and returns
• Provide friendly and professional customer service throughout the rental experience
• Explain rental rates, vehicle options, protection products, upgrades, and additional services
• Identify opportunities to increase revenue through upselling and cross‑selling
• Complete rental agreements, verify customer information, and process transactions accurately
• Answer questions and resolve customer concerns while maintaining a positive customer experience
• Inspect vehicles before and after rentals and document existing damage or condition issues
• Help ensure vehicles are clean, inspected, fueled, and rental‑ready
• Learn the features and benefits of our fleet so you can confidently assist customers with vehicle selection
• Maintain accurate records and follow company procedures for contracts, payments, vehicles, and customer information
• Communicate with coworkers and other departments to keep airport and branch rental operations running efficiently

Skills

Customer service

Sales ability

Communication

Upselling

Cash handling

Education

High school diploma or equivalent

Job description

Budget Rent A Car of Utah in Utah is hiring an Airport Rental Agent / Rental Sales Agent to join our Provo and American Fork locations. This is a customer-facing role focused on car rentals, reservations, and upselling optional products and services to travelers.

You will help customers with vehicle selection, returns, and rental agreements while delivering friendly service. Experience in customer service or sales is a plus, but we will train the right person.