Airport Ramp Supervisor: Lead Ground Ops

Menzies Aviation; Brunswick (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

Menzies Aviation in Brunswick, GA is hiring a Passenger Service and Ramp Supervisor to oversee daily ramp operations, ensure safe, on-time aircraft servicing, and coordinate ground handling activities with ramp agents. You will supervise teams, manage scheduling and training, enforce Safety Management System, and communicate with airline management while upholding FAA and airport regulations.

Candidates should have at least one year of supervisory ramp experience, HS diploma or GED, a valid

Qualifications

• Must be 18 years of age or older.
• HS Diploma or GED.
• Valid Driver's License.
• One (1) year of front-line ramp experience or similar role.
• Minimum one (1) year of supervisory experience in a similar or related role.
• Excellent verbal and written communication skills.
• Strong leadership skills.
• Must have a reliable mode of communication and transportation.

Responsibilities

• Conduct training sessions on various topics, such as customer service, technical skills, compliance, or product knowledge.
• Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime.
• Perform all duties of subordinate employees when necessary.
• Ensure implementation of the Safety Management System (SMS).
• Implement a safety plan for the station.
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary.
• Train/retrain all personnel in airline procedures, safety procedures, and company policies.
• Maintain good employee relations. Handle employee problems efficiently and effectively.
• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries.
• Adhere to company policies and procedures and participate in achieving company objectives.
• Monitor employee activity and adjust as needed.
• Handle off-schedule operations when the Manager is not available.
• Perform other duties as requested.

Skills

Communication skills

Leadership

Ramp experience

Supervisory experience

Driver's license

Education

HS Diploma or GED

Job description

Menzies Aviation in Brunswick, GA is hiring a Passenger Service and Ramp Supervisor to oversee daily ramp operations, ensure safe, on-time aircraft servicing, and coordinate ground handling activities with ramp agents. You will supervise teams, manage scheduling and training, enforce Safety Management System, and communicate with airline management while upholding FAA and airport regulations.

Candidates should have at least one year of supervisory ramp experience, HS diploma or GED, a valid