Airport Queue Concierge: Smooth Passenger Navigation

Goodwill of Colorado; Denver (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid Sick and Safe Time

Retirement plan with pretax and Roth

PSLF eligible employer

Job summary

Goodwill of Colorado at Denver International Airport is hiring an Airport Queue Attendant who delivers friendly service, guides passengers through the security queue, and helps keep lines moving smoothly.

The role emphasizes teamwork, adaptability, and a customer-first mindset, with flexible shifts, weekend/holiday availability, and a path from temp-to-hire to full-time permanent placement.

Qualifications

• HS diploma or equivalent required.
• Previous customer experience required.
• Ability to work under pressure in a dynamic environment.

Responsibilities

• Assist travelers at TSA security queue and provide directions.
• Ensure queue systems are maintained and credentials verified.
• Provide wayfinding and customer services to the public.
• Log and report queue data such as wait times and lanes.

Skills

Customer service

Adaptability

Communication

Education

High School diploma or equivalent

Job description

Goodwill of Colorado at Denver International Airport is hiring an Airport Queue Attendant who delivers friendly service, guides passengers through the security queue, and helps keep lines moving smoothly.

The role emphasizes teamwork, adaptability, and a customer-first mindset, with flexible shifts, weekend/holiday availability, and a path from temp-to-hire to full-time permanent placement.