Airport Mobility Concierge

Menzies Aviation; North Charleston (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Menzies Aviation in Charleston, SC seeks a Wheelchair Agent to assist passengers with mobility needs from check-in through boarding. You will provide wheelchair transportation, support families, and help maintain smooth passenger flow while upholding safety standards.

The role requires excellent communication, patience, and the ability to work in a fast-paced airport environment. Prior customer service or airport experience is preferred.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and physically demanding environment.

Responsibilities

• Assist passengers requiring wheelchair or mobility assistance throughout the airport.
• Transport passengers safely between ticket counters, security checkpoints, gates, baggage claim, and connecting flights.
• Assist passengers with boarding and deplaning aircraft when required.
• Provide excellent customer service and professional communication to passengers and families.
• Handle wheelchairs and mobility equipment safely and properly.
• Coordinate with gate agents, airline staff, and airport personnel to ensure timely passenger assistance.

Skills

Communication skills

Interpersonal skills

Stamina

Education

High school diploma or GED

Job description

Menzies Aviation in Charleston, SC seeks a Wheelchair Agent to assist passengers with mobility needs from check-in through boarding. You will provide wheelchair transportation, support families, and help maintain smooth passenger flow while upholding safety standards.

The role requires excellent communication, patience, and the ability to work in a fast-paced airport environment. Prior customer service or airport experience is preferred.