Airport Passenger Services Specialist

Menzies-Aviation-; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

Paid Training

Paid Parking

Uniform Provided

Job summary

Menzies Aviation is seeking a Passenger Service Agent at the Orlando airport to help travelers with check-ins, gate information, baggage handling and customer service. You will interpret labels, assist at self-service kiosks, and maintain orderly work areas while upholding safety and security standards.

Applicants should be at least 18, able to lift up to 70 lbs, pass a background check and drug screen, and be available for varied shifts including weekends and holidays.

Qualifications

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• Ability to read, write and speak English.
• Must be comfortable lifting up to 70lbs.
• Must stand for long periods at the ticket counter and gate check-in areas.
• Must pass FBI background check and obtain US Customs seal.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Prior Customer Service Experience Strongly Preferred.
• Intermediate Computer Skills Required.

Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport.
• Interpret identification labels along with baggage and cargo routing tags.
• Host self-service kiosks.
• Ensure that all work areas are organized.
• Keep a positive attitude while offering assistance.
• Ensure the safe and secure operations.
• Some bending, stretching, pushing & pulling.
• Perform other duties as assigned.

Skills

Learn quickly

Interpersonal skills

Team player

Relationship building

Oral & written instructions

Customer service

Education

High School or better

Tools

Computer skills

Job description

Menzies Aviation is seeking a Passenger Service Agent at the Orlando airport to help travelers with check-ins, gate information, baggage handling and customer service. You will interpret labels, assist at self-service kiosks, and maintain orderly work areas while upholding safety and security standards.

Applicants should be at least 18, able to lift up to 70 lbs, pass a background check and drug screen, and be available for varied shifts including weekends and holidays.