Airport Passenger & Baggage Support Specialist

Unifi Aviation LLC; Des Moines (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Full benefit plan

Unlimited career advancement

Job summary

A leading aviation services company in Des Moines is seeking Customer Service Agents to deliver first-class service. The role involves assisting passengers with baggage, resolving issues, and using software for tracking. Candidates should have a high school diploma, be local residents, and possess a valid driver's license. This position offers opportunities for career advancement and is committed to equal opportunity employment regardless of background.

Qualifications

• Local (in-state) resident is mandatory.
• Must have a valid In-State Driver's License.
• Ability to pass a pre-employment drug screen and background check.

Responsibilities

• Assist passengers with baggage pick-up.
• Resolve issues with delayed, lost, or damaged items.
• Utilize software to track and catalog luggage.

Skills

Customer service skills

Ability to lift heavy items

Problem-solving skills

Education

High School diploma or GED

Job description

A leading aviation services company in Des Moines is seeking Customer Service Agents to deliver first-class service. The role involves assisting passengers with baggage, resolving issues, and using software for tracking. Candidates should have a high school diploma, be local residents, and possess a valid driver's license. This position offers opportunities for career advancement and is committed to equal opportunity employment regardless of background.