Airport Operations Specialist — Flight Coordination

Trego Dugan Aviation Of Grand Island Inc; Morrisville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Trego Dugan Aviation Of Grand Island Inc. is seeking an Airline Agent, Operations for the RDU station to coordinate aircraft operations, handle flight documents, weight and balance, and assist with charter ground handling.

The role requires the ability to work flexible hours, including nights, weekends, and holidays, and to manage multiple tasks in a high-pressure environment while maintaining excellent customer service and regulatory compliance.

Qualifications

• High School diploma or equivalent.
• Minimum two years of experience in airport operation environment.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Establishes and maintains positive rapport and communications with all Clients, relevant departments, and regulatory agencies.
• Coordinates customer related matters with company entities and outside vendors which includes Schedule, Ad Hoc public, and private charters.
• Coordinate all administrative functions that provide for the safe, efficient and on-time departure of the airline.
• Coordinate ramp offload and loading activities.
• Prepare flight documents including flight plans, weather briefings, NOTAMs, etc.
• Prepare and compose flight messages including arrival and departure, and load messages, etc.
• Prepare flight schedule.
• Prepare daily reports on domestic/international arrivals and departures
• Update Flight Information Display System
• Coordinate with the Supervisor(s) and Lead Agent(s) on duty the allocation of personnel as required directly or via two-way radios
• Manage implementation of irregular operations plan
• Accurately prepare and send LDM and CPM messages per carrier standards
• Post flight review of flight folder ensuring all required documents and checklists completion
• Verify baggage reconciliation prior to departure
• Complete load planning including cargo and baggage as required
• Prepare NOTOC for crew based on cargo load, if required
• Accurately prepare weight and balance load sheets and trim data for the flight, if required
• Coordinate and transmit information to centralized load control, if required
• Coordinate fueling activities and liaise with fuelers
• Coordinate De-icing
• Liaise with catering vendors as required
• Coordinate overnight aircrafts
• Maintain records of all aircrafts, flights serviced and services performed
• Monitors emails, computers messages, and telephone calls
• Notify Sky Caps with wheelchairs
• Act as Account Supervisor when Supervisor is not present.
• Other duties as assigned by Supervisor or Manager.

Skills

Attention to Detail

Reliability

Multitasking

English Proficiency

Communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Trego Dugan Aviation Of Grand Island Inc. is seeking an Airline Agent, Operations for the RDU station to coordinate aircraft operations, handle flight documents, weight and balance, and assist with charter ground handling.

The role requires the ability to work flexible hours, including nights, weekends, and holidays, and to manage multiple tasks in a high-pressure environment while maintaining excellent customer service and regulatory compliance.