Airport Operations Shift Lead - Safety & Compliance

Massachusetts Port Authority; Worcester (MA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Work/life balance

Inclusive culture

Growth opportunities

Safe, healthy, and secure work环境

Positive impact on New England

Job summary

Massachusetts Port Authority (Massport) Worcester Regional Airport (ORH) seeks an experienced Airport Operations Shift Manager to lead safety, security, and operational excellence in a dynamic airfield environment. You will supervise teams, coordinate with airlines, government agencies, tenants, and internal departments to ensure continuous, safe operations.

The role requires 5-7 years in airport operations, 2+ years in supervision, and knowledge of FAA regulations, maintenance, snow removal,

Qualifications

• 5-7 years’ professional experience in airport operations.
• Minimum of 2 years’ in a supervisory position.
• Current and valid driver’s license unrestricted except for corrective lenses.
• Knowledge of FAA Rules and Regulations pertaining to airport operations.
• Knowledge or experience in airport maintenance, snow removal, rubber removal and crack repair.

Responsibilities

• Demonstrates strong leadership and operational judgment in a complex airport environment, ensuring safety, security, regulatory compliance, and service excellence while balancing competing priorities and making informed decisions that support uninterrupted operations.
• Serves as a key partner to airlines, government agencies, tenants, contractors, consultants, and internal departments, building collaborative relationships and driving solutions that enhance operational effectiveness and customer experience.
• Provides calm, decisive leadership during emergencies, severe weather events, audits, and operational disruptions, maintaining situational awareness, managing risk, and ensuring the protection of passengers, employees, infrastructure, and airport assets.
• Directs and coordinates key operational, safety, security, environmental, and compliance functions, fostering a culture of accountability, collaboration, continuous improvement, and exceptional service to airport users and stakeholders.

Skills

Airport operations

Supervisory experience

Driver's license

FAA regulations

Maintenance knowledge

Job description

Massachusetts Port Authority (Massport) Worcester Regional Airport (ORH) seeks an experienced Airport Operations Shift Manager to lead safety, security, and operational excellence in a dynamic airfield environment. You will supervise teams, coordinate with airlines, government agencies, tenants, and internal departments to ensure continuous, safe operations.

The role requires 5-7 years in airport operations, 2+ years in supervision, and knowledge of FAA regulations, maintenance, snow removal,