Airport Operations Leader - P&L, Lean/Six Sigma

Smarte Carte; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Group Health Insurance

Medical & Dental

Company Paid Life Insurance

Company Paid Short-Term Disability

Matching 401k

Paid Time Off

Paid Holidays

Company Outings

Wellness Reimbursement Program

Job summary

Smarte Carte is seeking an Operations Manager for JFK to lead airport operations, drive customer satisfaction and manage a multi-terminal P&L.

You will build a strong front-line team of 20–30 staff, apply Lean and Six Sigma methods, and develop new business opportunities while maintaining strong relationships with airport partners. This is a full-time, on-site role at JFK.

Compensation is $75,000 to $80,000 per year plus comprehensive benefits and eligibility for bonus based on performance.

Qualifications

• Bachelor's degree in a related field.
• Minimum of 3 years of experience in operational functions (manufacturing, logistics, distribution, process improvement, etc.).
• Demonstrated P&L management experience is required.
• Minimum of 2 years of direct management experience across a range of capabilities and personalities.

Responsibilities

• Oversee a multi-million-dollar P&L, delivering revenue growth vs plans.
• Lead a business unit with 20–30 employees across terminals.
• Coach staff using Lean and Six Sigma to improve productivity and quality.
• Develop new business opportunities, e.g., airport services and vending.
• Direct repairs and maintenance of equipment as needed.
• Build relationships with airport stakeholders and Smarte Carte peers.
• Support development and execution of strategic initiatives to grow revenue.
• Translate strategy into actionable goals for reports.

Skills

P&L Management

Strategic Leadership

Cross-Functional Teamwork

Financial Analysis

MS Office

Education

Bachelor's degree in related field

Tools

Microsoft Office/Suite

Job description

Smarte Carte is seeking an Operations Manager for JFK to lead airport operations, drive customer satisfaction and manage a multi-terminal P&L.

You will build a strong front-line team of 20–30 staff, apply Lean and Six Sigma methods, and develop new business opportunities while maintaining strong relationships with airport partners. This is a full-time, on-site role at JFK.

Compensation is $75,000 to $80,000 per year plus comprehensive benefits and eligibility for bonus based on performance.