Airport Operations Leader - Assistant Director

Hunter Super Techs - TurnPoint; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Orlando is seeking an Assistant Director of Airport Operations to support the Director in overseeing airport operations, with a focus on delivering exceptional results, cultivating a strong culture, and developing future leaders.

This hands-on leadership role drives financial performance, operational efficiency, and guest satisfaction within a fast-paced airport environment.

Qualifications

• Bachelor's degree in business administration, Hospitality, or related field.
• 5+ years of experience in management of food, beverage, and retail operations, handling multiple locations (10+).
• Proven track record of contributing to the success of a multi-million-dollar business.
• Strong financial acumen and ability to analyze business performance.
• Excellent leadership skills with a focus on team development and motivation.
• Strong client relationship management skills.
• Proficient in Microsoft Office suite and relevant business software.
• Strong strategic planning and execution abilities.
• Excellent oral and written communication skills.
• Strong analytical skills for budget management and business analysis.
• Exceptional time management, organization, and project management skills.
• Commitment to maintaining high standards of guest relations, diplomacy, and professionalism.

Responsibilities

• Support the achievement of business unit expectations in financial performance, people management, client satisfaction, and business partner relationships.
• Assist in implementing strategies to create a best-in-class culture where team members are valued and driven to provide an exceptional guest experience.
• Help identify and mentor potential future leaders, contributing to a strong leadership pipeline.
• Maintain high standards of food safety and brand compliance across operations.
• Assist in managing and optimizing budgets to ensure financial targets are met or exceeded.
• Help ensure adherence to brand standards across all locations.
• Actively participate in daily floor operations to reinforce operational standards and support team performance.
• Support the creation and execution of action plans to address retention, turnover, and overall employee satisfaction.
• Collaborate with the Director to implement business strategies aligned with organizational goals and objectives.
• Assist in overseeing staffing requirements and budget guidelines in conjunction with annual financial statements.
• Support compliance with airport badging requirements through daily termination notifications.
• Help optimize schedules and ensure payroll compliance while using the workforce management tool.
• Work with team members to maintain high-quality storefronts and ensure timely store openings.
• Maintain and support excellent relationships with clients, vendors, airport authorities, and business partners)
• Participate in public relations activities representing the company appropriately as needed.

Skills

Leadership

Financial acumen

Client relations

Strategic planning

Communication

Time management

Project management

Budget analysis

Team development

Education

Bachelor's degree in business administration, Hospitality, or related field

Tools

Microsoft Office

Job description

Hunter Super Techs - TurnPoint in Orlando is seeking an Assistant Director of Airport Operations to support the Director in overseeing airport operations, with a focus on delivering exceptional results, cultivating a strong culture, and developing future leaders.

This hands-on leadership role drives financial performance, operational efficiency, and guest satisfaction within a fast-paced airport environment.