Airport Operations Lead & Customer Sales Coach

Avis Budget of Wisconsin; Madison (WI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO from day one

Birthday holiday

Comprehensive benefits (medical, dent,

401(k) with match

Employee discounts

Employee assistance program

Job summary

Midwestern Wheels, Inc. is seeking an Assistant Manager at our Madison airport location. You will oversee daily operations, coach staff, and ensure an outstanding customer experience while driving sales and service excellence.

The role requires leadership, strong communication, and the ability to work a flexible schedule, including evenings and weekends. The company offers comprehensive benefits and a path for growth within the Avis Budget Group network.

Qualifications

• Must have prior supervisory experience.
• Strong verbal communication skills.
• Ability to perform well in a fast-paced setting.
• Able to handle confidential information.
• Must be at least 18 years old.
• Valid state driver’s license and good driving record.

Responsibilities

• Oversee day-to-day operational activities at the Madison airport location.
• Foster a positive and collaborative team environment.
• Motivate, coach, and develop staff to excel in sales and customer service.
• Assist in hiring, training, evaluating, and scheduling employees.
• Report productivity and performance to the Airport Manager.
• Engage with customers professionally, addressing inquiries and concerns.
• Promote additional products and services while ensuring a seamless customer experience.
• Work a flexible schedule including mid-shifts, evenings, and weekends.

Skills

Supervisory experience

Verbal communication

Fast-paced environment

Confidential information handling

18+ years old

Driver's license

Job description

Midwestern Wheels, Inc. is seeking an Assistant Manager at our Madison airport location. You will oversee daily operations, coach staff, and ensure an outstanding customer experience while driving sales and service excellence.

The role requires leadership, strong communication, and the ability to work a flexible schedule, including evenings and weekends. The company offers comprehensive benefits and a path for growth within the Avis Budget Group network.