Airport Operations & Customer Service Supervisor

Hallmark Aviation Services; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

A prominent aviation service company is seeking a Supervisor in New York. The ideal candidate will assist the Airline Account Manager with operations, ensuring high-quality standards. Responsibilities include problem-solving operational issues and collaborating with team members. Strong leadership, effective communication, and customer satisfaction skills are essential. A high school diploma and the ability to lift up to 70lbs are required. This position requires flexible working hours.

Qualifications

• At least 18 years old and able to work varied hours.
• Basic math skills required: adding, subtracting, division, and multiplying.
• Computer literate with ticketing experience.

Responsibilities

• Assist Airline Account Manager with operational and administrative processes.
• Coordinate with airline client/station manager for quality standards.
• Solve basic operational problems such as delays and cancellations.

Skills

Leadership abilities

Customer satisfaction focus

Effective communication

Problem-solving

Team collaboration

Education

High School Diploma or G.E.D.

Job description

A prominent aviation service company is seeking a Supervisor in New York. The ideal candidate will assist the Airline Account Manager with operations, ensuring high-quality standards. Responsibilities include problem-solving operational issues and collaborating with team members. Strong leadership, effective communication, and customer satisfaction skills are essential. A high school diploma and the ability to lift up to 70lbs are required. This position requires flexible working hours.