Airport Operations Compliance Leader

OTG Management; Newark (NJ); On-site; USD 75,000 - 85,000; Full time

Job summary

OTG Management at Newark Liberty International Airport (EWR) is seeking a General Manager of Operational Compliance. This hands-on role drives safety, sanitation, and quality across airport restaurants and markets, partnering with Operations to uphold OTG standards and regulatory requirements.

You will lead audits, coach salaried leaders and crew, and ensure follow-through on corrective actions, while fostering a culture of safety, accountability, and continuous improvement across the operation.

Qualifications

• Minimum 3–5 years of senior managerial experience in multi-unit concepts
• 1–3 years of retail experience (convenience store) a plus
• Proficient knowledge of P&L budgeting and forecasting
• Strong culinary background and fine dining experience are a plus

Responsibilities

• Partner with Operations to ensure locations operate in compliance with OTG, Port Authority, Health Department and other standards
• Conduct routine audits, inspections, and validations of food safety, workplace safety, and quality assurance
• Train, coach, and develop salaried leaders and hourly crew on safety, procedures, sanitation, and compliance systems
• Lead follow-up on audit findings, corrective action plans, and deficiencies to ensure timely completion
• Coordinate with Facilities, Maintenance, vendors, and cross-functional teams to resolve issues impacting compliance
• Validate operational systems including logs, sanitation, cleaning schedules, equipment maintenance, and opening/closing procedures
• Prepare for and execute NSF, Health Department, Port Authority inspections
• Promote an inspection-ready culture and sustained compliance
• Monitor trends, identify opportunities, and implement corrective actions to improve execution
• Prepare recaps, corrective action plans, and progress updates with deadlines
• Serve as hands-on resource for locations needing coaching or improvement
• Foster organization, ownership, planning, validation, and accountability
• Organize tracking and reporting of projects, training and compliance

Skills

Leadership

P&L budgeting

Communication

Training

Problem solving

Education

Degree in hospitality or culinary field

Job description

OTG Management at Newark Liberty International Airport (EWR) is seeking a General Manager of Operational Compliance. This hands-on role drives safety, sanitation, and quality across airport restaurants and markets, partnering with Operations to uphold OTG standards and regulatory requirements.

You will lead audits, coach salaried leaders and crew, and ensure follow-through on corrective actions, while fostering a culture of safety, accountability, and continuous improvement across the operation.