Airport Operations Agent

Iflybeaches; Panama City (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PANAMA CITY-BAY COUNTY AIRPORT AND INDUSTRIAL DISTRICT in Panama City, FL, seeks an Airport Operations Agent to support daily operations, assist passengers, and coordinate terminal activities. The role involves customer service and security screening, with flexible shifts during busy periods.

Responsibilities include curbside traffic and parking control, collaboration with terminal programs, and performing other duties as assigned. No prior experience required; on-the-job training provided.

Qualifications

• No prior experience required; on-the-job training provided.
• Must be able to communicate effectively in both oral and written form.

Responsibilities

• Performs customer service activities at the Airport.
• Performs random screening of employees passing to secure areas.

Skills

Communication skills

Education

High School Diploma or equivalent

Florida driver’s license

Job description

PANAMA CITY-BAY COUNTY AIRPORT AND INDUSTRIAL DISTRICT

NORTHWEST FLORIDA BEACHES INTERNATIONAL AIRPORT

JOB DESCRIPTION

CLASSIFICATION : Airport OperationsAgent

DEPARTMENT : Operations

EFFECTIVE DATE : October 1 , 2025

PAY LEVEL : 100 —$ 15 . 45 —$ 17 . 00 (Hourly) (Part-time and Full-time available)

PAY CLASSIFICATION : Non-exempt

DEFINITION : This position provides Support for operational activities conducted at the Airport to primarily include customer service, employee security screening, and curbside and parking control during heavy traffic times. Assists with coordination of customer service for terminal facilities to provide for safety and convenience of passengers and businesses at the terminal. May also collaborate with other Airport Operations’ programs.

EXAMPLES OF DUTIES : Performs customer service activities at the Airport. Performs random screening of employees passing from non-secure to secure areas through controlled access points of the airport terminal building. Performs curbside traffic and parking control activities during heavy traffic times. Performs other duties as assigned.

QUALIFICATIONS : No prior experience required. On-the-Job training will be provided. Must be able to communicate effectively in both oral and written form. High School Diploma or equivalent required. Must possess avalid Florida driver’s license with driving privileges.

MISCELLANEOUS REQUIREMENTS : Must pass pre-employment drug testing as well as periodic testing in accordance with airport policy; must pass a 10 -year, fingerprint-based, criminal history records check as required by the Transportation Security Administration. Schedule will require shift-work to include daytime, evenings, weekends, and holidays to meet the needs of the airport. Schedule can be flexible

WORKING ENVIRONMENT : Both indoor and outdoor working environment with exposure to dust and pollen; subject to avariety of extreme weather conditions; exposure to constant noise as well as fumes andodors.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of thisjob.

SUMMARY :

Occasionally—Lift/Carry: 20 – 35 —lbs., Push/Pull: 20 − 35 − lbs., Kneel, Climb, Crawl, Reach above Shoulder and Reach Outward,Drive

Frequently—Lift/Carry: 20 lbs or less., Push/Pull: 20 lbs or less., Bend, Twist/Turn,Stand

Constantly - Hand/Fine Motor Skills, Walk, Sit, Type/Keyboard

DISCLAIMER :

The examples above are illustrative and not intended to describe every function which may be performed by this job class. The omission of specific duties does not preclude management from assigning specific duties not listed, if such duties are alogical assignment to the position.