Airport Guest Service Associate

First Meridian Services; Nashville (TN); On-site; USD 45,461,000 - 52,349,000; Full time

Benefits offered by this job

Starting pay

Dental insurance

Vision insurance

Health insurance

EAP

Critical illness insurance

Hospital indemnity

Life insurance

Employee discount

Paid leave

Professional development

Job summary

First Meridian Services, located at an international airport, seeks a Team Member to deliver friendly guest service and accurate transactions in a fast-paced setting. You will greet customers, take orders, process payments, and assist with food preparation and stocking to ensure a smooth front-of-house operation.

The role requires reliable, flexible individuals capable of working mornings or evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred, but not required.
• Basic understanding of kitchen safety and sanitation practices.

Responsibilities

• Greet customers warmly and take their orders accurately.
• Process payments efficiently using the cash register or point-of-sale (POS) system.
• Provide information about menu items and answer customer inquiries.
• Ensure the checkout area is clean, organized, and well-stocked.
• Assist with food preparation or restocking items as needed during shifts.
• Address customer complaints or issues promptly and professionally.
• Collaborate with team members to ensure smooth restaurant operations.
• Follow health and safety guidelines to ensure a safe dining environment.

Skills

Customer service

Team player

Fast-paced environment

Communication skills

Flexibility

Problem solving

Attention to detail

Airport environment awareness

Education

High school diploma or equivalent

Job description

First Meridian Services, located at an international airport, seeks a Team Member to deliver friendly guest service and accurate transactions in a fast-paced setting. You will greet customers, take orders, process payments, and assist with food preparation and stocking to ensure a smooth front-of-house operation.

The role requires reliable, flexible individuals capable of working mornings or evenings, weekends, and holidays.