Airport Guest Services Specialist

First Meridian Services; Denver (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Starting pay $19.29/hr + tips

Dental and Vision Insurance after 60d

Health Insurance after 1 year

Transportation benefits: RTD EcoPass/2

Employee discount

Paid leave

Training & development

Job summary

First Meridian Services, Inc. operates in a climate-controlled airport environment, requiring team members to provide exceptional guest service in a fast-paced setting. The Team Member greets customers, takes orders, handles payments, and helps with food preparation and restocking while maintaining cleanliness and safety.

FAA/background checks are part of the onboarding process. Benefits include dental, vision, and health insurance after specified periods, transportation perks, employee

Qualifications

• Genuine interest in providing a positive guest experience.
• Ability to work well with others and support a positive work environment.
• Ability to work in a fast-paced environment.
• Dependable and flexible to work nights, weekends, and holidays.
• Ability to follow guidelines and procedures including airport and state regulations.
• Strong communication skills and ability to handle stressful situations.
• Basic math skills for transactions.
• Must pass airport security and background screening.

Responsibilities

• Greet customers warmly and take orders accurately.
• Process payments efficiently using cash register or POS system.
• Provide information about menu items and answer customer inquiries.
• Maintain cleanliness and organization at the front of the restaurant.
• Assist with food preparation or restocking as needed during shifts.
• Address customer complaints promptly and professionally.
• Collaborate with team members to ensure smooth restaurant operations.
• Follow health and safety guidelines to ensure a safe dining environment.

Skills

Customer service

Cash handling

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

First Meridian Services, Inc. operates in a climate-controlled airport environment, requiring team members to provide exceptional guest service in a fast-paced setting. The Team Member greets customers, takes orders, handles payments, and helps with food preparation and restocking while maintaining cleanliness and safety.

FAA/background checks are part of the onboarding process. Benefits include dental, vision, and health insurance after specified periods, transportation perks, employee