Airport Ground Services & Customer Care Agent

Wayne State University; Piedmont (CA); On-site; USD 14,206 - 20,233; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines network

Medical and dental coverage

Job summary

A regional airline in California is seeking a motivated Customer Service Agent to assist passengers with boarding and luggage handling. Responsibilities include aiding customers during flights, operating Jetway equipment, and ensuring customer satisfaction in all weather conditions. Candidates must complete training and lift up to 70 pounds. The position offers paid training and benefits such as holiday pay and medical coverage.

Qualifications

• Successful completion of training course required.
• Ability to lift up to 70 pounds regularly.
• Must be able to work in various weather conditions.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Change customer flight itineraries and seat assignments.
• Operate the Jetway and load/unload baggage.

Skills

Customer service orientation

Multitasking

Teamwork

Education

High school diploma or GED

Job description

A regional airline in California is seeking a motivated Customer Service Agent to assist passengers with boarding and luggage handling. Responsibilities include aiding customers during flights, operating Jetway equipment, and ensuring customer satisfaction in all weather conditions. Candidates must complete training and lift up to 70 pounds. The position offers paid training and benefits such as holiday pay and medical coverage.