Aviation Baggage & Customer Service Agent

Austin Community College; United States; On-site; USD 17,331 - 24,684; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel benefits

Job summary

A leading airline company is looking for a motivated Customer Service Baggage Service Agent to join their Ground Handling Department. Responsibilities include tracking mishandled luggage, assisting customers with special needs, and providing excellent service as part of a team. Candidates must successfully complete training, work flexible hours, and meet physical requirements. This role offers a starting hourly rate of $15.25 with benefits including 401(k) and medical insurance.

Qualifications

• Successful completion of the Baggage Service Agent training course.
• Ability to work all shifts including nights, weekends, and holidays.
• Work outside in all weather conditions.

Responsibilities

• Track mishandled luggage and arrange for delivery.
• Assist customers with special needs.
• Provide excellent customer service.

Skills

Customer service

Ability to lift 70 pounds

Working in a team

Basic knowledge of computer applications

Education

High school diploma or GED

Job description

A leading airline company is looking for a motivated Customer Service Baggage Service Agent to join their Ground Handling Department. Responsibilities include tracking mishandled luggage, assisting customers with special needs, and providing excellent service as part of a team. Candidates must successfully complete training, work flexible hours, and meet physical requirements. This role offers a starting hourly rate of $15.25 with benefits including 401(k) and medical insurance.