Airport Gate Operations Specialist

Menzies Aviation; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Day Shift (Preferred)

Night Shift (Preferred)

Overnight Shift (Preferred)

Job summary

Menzies Aviation seeks a Gate Coordinator in Louisville, KY to oversee boarding/unloading, manage daily concourse operations, and maintain strong client relations. The role requires attention to safety, regulatory awareness, and effective communication with airline management.

The position supports various shifts with a pay rate of $17.00 per hour. Benefits include 401(k), health, vision, life insurance, PTO, and employee assistance programs. EOE/M/F/D/V/SO.

Qualifications

• 2 years' previous customer experience preferred.
• Strong organizational and customer service skills.
• Knowledge of local, state, and federal hiring regulations.
• Strong verbal and written communication skills.
• Word processing, typing, and filing skills.
• Supervisory experience preferred.
• Ability to work nights, weekends, and holidays.
• Flexible, multitasking, and adaptable to changing environment.

Responsibilities

• Manage day-to-day operations within the concourse primary area.
• Safely board and deplane passengers.
• Collect SSR list from gate agents.
• Stage and collect wheelchairs throughout airport.
• Perform wellness checks with passengers.
• Perform duties of subordinate employees when necessary.
• Maintain good employee relations.
• Communicate with airline management and project a positive image to airlines, staff and the public.
• Monitor employee activity and adjust as needed.
• Use company and client equipment, supplies and resources in a cost-efficient manner.
• Perform other duties as requested.

Skills

Customer service

Organizational skills

Communication skills

Typing skills

Team leadership

Night/weekend/holiday availability

Multitasking

Adaptability

Job description

Menzies Aviation seeks a Gate Coordinator in Louisville, KY to oversee boarding/unloading, manage daily concourse operations, and maintain strong client relations. The role requires attention to safety, regulatory awareness, and effective communication with airline management.

The position supports various shifts with a pay rate of $17.00 per hour. Benefits include 401(k), health, vision, life insurance, PTO, and employee assistance programs. EOE/M/F/D/V/SO.