Airport Gate Agent - Passenger Boarding & Service

Austin Community College; Charlotte (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid training

401(k) plan

Holiday pay

Vacation

Family travel on the American Airlines network

Job summary

A leading airline company in Charlotte, NC is seeking a motivated Customer Service Gate Agent to assist passengers with boarding and ensure excellent customer service. The ideal candidate will be responsible for changing flight itineraries, assisting passengers with disabilities, and operating the Jetway. Candidates must complete a training course and be prepared to work flexible shifts. Additional benefits include a competitive hourly wage, 401(k), and holiday pay.

Qualifications

• Successful completion of the required training course.
• Ability to work all shifts including weekends, nights, and holidays.
• Must be 18 years or older.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Change customer flight itinerary as required.
• Operate the Jetway and assist with special needs.

Skills

Customer service skills

Ability to multitask

Positive attitude in high energy environment

Education

High school diploma or GED

Tools

Basic computer applications

Job description

A leading airline company in Charlotte, NC is seeking a motivated Customer Service Gate Agent to assist passengers with boarding and ensure excellent customer service. The ideal candidate will be responsible for changing flight itineraries, assisting passengers with disabilities, and operating the Jetway. Candidates must complete a training course and be prepared to work flexible shifts. Additional benefits include a competitive hourly wage, 401(k), and holiday pay.