Airport Full-Service GM | Bar & Guest Experience Leader

SSP America; New York (NY); Sur place; USD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

Career growth

National footprint

Quarterly bonus

Year-end super bonus

Medical, dental & vision

401(k) matching

PTO

Premium holidays

Résumé du poste

The Palm Steakhouse at JFK Terminal 4, operated by SSP America, seeks a Restaurant General Manager to oversee a full-service restaurant with bar. You will lead a high-volume operation, coach a diverse team, coordinate with airport leadership, and drive guest experience, financial results, and culture in a fast-paced environment.

The ideal candidate has 3+ years of GM experience in a full-service restaurant with a bar, hands-on leadership in a union setting, and strong financial/operational

Qualifications

• Minimum 3 years as a Full-Service Restaurant w/ bar General Manager level experience required.
• Experience managing in a unionized labor environment
• Strong financial and operational skills
• Ability to manage high-volume, multi-priority environments
• Experience leading diverse teams
• A mindset geared toward service, coaching, and accountability
• Comfortable using POS systems, MS Office, and operational tools
• A desire to grow - we promote strong leaders fast

Responsabilités

• Oversee full-service restaurant with bar operations.
• Cost control, ordering, and scheduling.
• Hiring, training & team leadership.
• Guest experience & hospitality standards.
• Safety, compliance & food quality.
• Collaboration with airport leadership.
• Forecasting, budgeting & business planning

Connaissances

GM experience

Union environment

Financial & operational skills

High-volume leadership

Team leadership

POS systems

MS Office

Outils

POS systems

MS Office

Description du poste

The Palm Steakhouse at JFK Terminal 4, operated by SSP America, seeks a Restaurant General Manager to oversee a full-service restaurant with bar. You will lead a high-volume operation, coach a diverse team, coordinate with airport leadership, and drive guest experience, financial results, and culture in a fast-paced environment.

The ideal candidate has 3+ years of GM experience in a full-service restaurant with a bar, hands-on leadership in a union setting, and strong financial/operational