Airport Food & Beverage Shift Lead

SSP Group plc; Indianapolis (IN); On-site; USD 19,000 - 30,000; Full time

Job summary

SSP Group plc in Indianapolis is seeking a Shift Supervisor to join our team at the airport location. You will greet guests, supervise shifts, train new hires and ensure daily opening/closing checklists are completed.

The ideal candidate is 18+, has a high school diploma, 1 year in food & beverage, and can handle challenging situations with customers and colleagues while upholding SSP standards. SSP is an equal opportunity employer, promoting diversity and inclusion.

Qualifications

• 18+ years old required.
• Minimum 1 year of experience in food & beverage.
• High School Diploma or equivalent.
• Pass a 10-Year TSA Background Check.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Customer service

Conflict resolution

Team coaching

Education

High School diploma or equivalent

Tools

Operational standards

Job description

SSP Group plc in Indianapolis is seeking a Shift Supervisor to join our team at the airport location. You will greet guests, supervise shifts, train new hires and ensure daily opening/closing checklists are completed.

The ideal candidate is 18+, has a high school diploma, 1 year in food & beverage, and can handle challenging situations with customers and colleagues while upholding SSP standards. SSP is an equal opportunity employer, promoting diversity and inclusion.