Airport FedEx Employee Shuttle Ops Manager - MEM

Unifi Aviation, LLC; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Daily pay access to earned wages

Comprehensive Medical, Dental, Vision

Paid time off 9 holidays + 80 hrs PTO

401k with 3% company match

Exclusive discounts

Annual performance bonuses

Job summary

Unifi Aviation, LLC in Memphis, TN is seeking a Duty Manager to oversee daily employee shuttle operations, ensuring safe, efficient, and cost-effective service. You will lead a team of CDL drivers, coordinate schedules, and maintain strong customer relations.

The role requires supervisory experience, a high school diploma or equivalent, and credentials per airport/state. TN CDL A or B with P endorsement preferred.

Qualifications

• High School diploma or GED or equivalent.
• Must be at least 18 years old.
• Must obtain credentials per airport/state requirements.
• Supervisory experience required.
• Two years in Bussing/Employee Shuttle preferred.
• TN CDL A or B with P endorsement preferred.

Responsibilities

• Lead a team of CDL drivers.
• Provide safety training and monthly operator retraining.
• Attend daily customer briefings.
• Coach and supervise Supervisors.
• Review schedules to meet contract hours.
• Create reports using Excel, Word, and Google Office.
• Coordinate with Safety and Compliance.
• Work in office or field during a 24-hour period.
• Enforce safety policies and regulations.

Skills

Team leadership

Safety training

Communication

Coaching

Education

High School diploma or GED

Airport/state/customs credentials

Tools

Microsoft Excel

Microsoft Word

Google Workspace

Job description

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.

Job Summary:

The Duty Manager is responsible for ensuring the daily Employee Shuttle operation, of delivering employee shuttle passengers to assigned airport area in accordance with passenger specifications runs in a safe, efficient, and cost-effective manager. The Duty Manager will oversee and coordinate team activities to create a safe, reliable, efficient, and effective operation.

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees.
• Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.
• Exclusive Discounts and Additional Wellness program.
• Eligible to receive annual performance bonuses as additional compensation

Job Duties:

• Able to lead a team of CDL drivers.
• Provide safety related training and monthly operator re-training to all existing employees.
• Build a relationship with the customer and attend daily morning briefings
• Oversee and provide continuous coaching to Supervisors.
• Review daily schedules for coverage to align with contract budgeted hours.
• Able to adjust employee O.T. hours in accordance with DOT Hours of Service Restrictions
• Able to create reports utilizing Microsoft Excel, Microsoft word, and Google Office Suite
• Coordinate with the Safety and Compliance department for all company related safety assignments.
• Able to work in an office or field setting during a 24-hour period.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Verifies the daily shift report including fuel replenishment amounts, vehicle issues, driver - job assignments, tabulation of passenger log sheets, and completion of universal worksheet.
• Supervises and coordinates team activities related to the operation.
• Coaches, counsels and mentors employees, including issuing disciplinary action as required.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.

Minimum Qualifications:

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Supervisory experience is required.

Preferred Qualifications:

• Two years of relevant work experience in the Bussing/Employee Shuttle industry
• Transportation experience
• Valid TN CDL A or B with a P endorsement

Physical requirements:

• Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

Working conditions:

• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."