Airport Customer Service & Ramp Agent

Avelo Airlines; Concord (NC); On-site; USD 21,000 - 29,000; Part time

Job summary

Avelo Airlines is seeking an Airport Crewmember in Concord, NC, to deliver exceptional Customer Service and support Ramp Operations for safe, on-time departures.

In this part-time role, you will help customers throughout their airport journey—checking in, guiding them at gates, managing baggage, and assisting with wheelchairs or transfers when needed. You’ll work outdoors, in varying conditions, contributing to smooth operations.

Qualifications

• High School graduate or GED.
• Valid US state driver’s license.
• Pass FBI background check and drug screening.
• Obtain airport SIDA badge.

Responsibilities

• Provide an exceptional Customer Experience by assisting Customers through every step of their airport journey.
• Check-in Customers and baggage in the lobby.
• Board flights at the boarding gate and assist Customers with questions.
• Assist Customers with baggage irregularities at the baggage claim and file baggage claims.
• Assist Customers with disabilities including pushback wheelchairs and onboard transfers as required.
• Operate boarding ramps, jetbridges, and air stairs where equipped.
• Other duties as required to provide exceptional service for our Customers.

Skills

Customer Service

Weight Handling(70 lbs)

Flexibility

Driver's License

Education

High School Diploma/GED

Job description

Avelo Airlines is seeking an Airport Crewmember in Concord, NC, to deliver exceptional Customer Service and support Ramp Operations for safe, on-time departures.

In this part-time role, you will help customers throughout their airport journey—checking in, guiding them at gates, managing baggage, and assisting with wheelchairs or transfers when needed. You’ll work outdoors, in varying conditions, contributing to smooth operations.