Airport Crewmember - PT

Avelo Airlines; Concord (NC); On-site; USD 21,000 - 29,000; Part time

Job summary

Avelo Airlines is seeking an Airport Crewmember in Concord, NC, to deliver exceptional Customer Service and support Ramp Operations for safe, on-time departures.

In this part-time role, you will help customers throughout their airport journey—checking in, guiding them at gates, managing baggage, and assisting with wheelchairs or transfers when needed. You’ll work outdoors, in varying conditions, contributing to smooth operations.

Qualifications

• High School graduate or GED.
• Valid US state driver’s license.
• Pass FBI background check and drug screening.
• Obtain airport SIDA badge.

Responsibilities

• Provide an exceptional Customer Experience by assisting Customers through every step of their airport journey.
• Check-in Customers and baggage in the lobby.
• Board flights at the boarding gate and assist Customers with questions.
• Assist Customers with baggage irregularities at the baggage claim and file baggage claims.
• Assist Customers with disabilities including pushback wheelchairs and onboard transfers as required.
• Operate boarding ramps, jetbridges, and air stairs where equipped.
• Other duties as required to provide exceptional service for our Customers.

Skills

Customer Service

Weight Handling(70 lbs)

Flexibility

Driver's License

Education

High School Diploma/GED

Job description

Description

As an Airport Crewmember, you’ll play a crucial role in delivering exceptional Customer Service to Avelo’s Customer’s every day. As an Airport Crewmember, you’ll fulfil key responsibilities in Customer Service and Ramp Operations to ensure the safe and on-time departure of Avelo flights.

Job Type

Part-time

Key Responsibilities

Customer Service

• Provide an exceptional Customer Experience by assisting Customers through every step of their airport journey.
• Work in the lobby checking-in Customers and baggage.
• Work at the boarding gate, boarding flights and assisting Customers with questions.
• Work at the baggage claim, assisting Customers with baggage irregularities, filing baggage claims, and answering questions.
• Assist Customers with disabilities including pushback wheelchairs, handling assistive devices, and conducting on-board transfers, as required.
• Operate boarding ramps, jetbridges, and air stairs, where equipped.
• Other duties as required to provide exceptional service for our Customers.

Ramp

• Work outside in various weather conditions.
• Coordinate the safe arrival and departure of aircraft by working as a pushback driver, marshaller, or wing-walker.
• Handle baggage with care including unloading, loading, and delivery to baggage claim.
• Conduct aircraft deicing operations to ensure all frozen contaminants are removed from aircraft prior to departure.
• Service aircraft to ensure they’re ready for departure including potable water and lavatory waste.
• Clean and security search aircraft interiors.
• Other duties as required to provide safe, on-time departures.

Requirements

• Flexibility to work in a high-speed, sometimes stressful environment during a variety of shifts, including nights, weekends, holidays, and overtime.
• Exposure to different environmental conditions, heights, small spaces, and loud noises such as aircraft, vehicles, and other machinery.
• Regularly lift, push, pule and move up to 70 pounds.
• Ability to push wheelchairs up and down an incline.
• High School Graduate or General Education Degree (GED)
• Possess a valid US state driver's license
• Must pass all pre-employment screening requirements including an FBI background check and drug screening.
• Obtain an airport SIDA badge

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, etc.).

Salary Description

$18