Airport Customer Service Agent - XWA (PT)

Unifi Aviation LLC; Williston (ND); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Paid Time Off

Early access to pay

Job summary

Unifi in Williston, ND is seeking an Airport Customer Service Agent - XWA (PT) to assist passengers with baggage, resolve issues with delayed or damaged items, and provide friendly, first-class service at the airport terminal.

You will lift items up to 70 pounds, operate luggage tracking software, and work with a team to keep operations smooth while meeting security and safety requirements. The role offers part-time hours in a dynamic travel environment.

Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States.
• Must complete ramp and SIDA training to obtain airport security access.
• Must be able to lift/carry/push/pull 70 pounds regularly.

Responsibilities

• Assists passengers with baggage pick-up.
• Assists passengers to resolve issues with delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill level.
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more.

Skills

Local residency

Customer service

SIDA training

Education

High School diploma or GED

Job description

Airport Customer Service Agent - XWA (PT)

explore amazing destinations anywhere delta air lines flies through worldwide pass travel privileges.

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.

401(k) Retirement Plan

Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.

Paid Time Off

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