Airport Customer Service Agent - DLH (PT)

Unifi Aviation, LLC; Duluth (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Full benefits

Career growth

Job summary

Unifi Aviation, LLC in Duluth, MN is seeking an Airport Customer Service Agent for part-time shifts. You will be the first point of contact for passengers, delivering friendly, efficient service and ensuring a positive experience.

Responsibilities include assisting with baggage, resolving delays or damaged items, tracking luggage, and maintaining professional interactions with travelers. The role requires lifting heavy items and using radio equipment, with training provided.

Qualifications

• Local in-state resident
• High School diploma or GED
• Valid In-State Driver’s License
• Ability to pass pre-employment drug screen
• Ability to pass a 10-year background check
• Must be 18 years of age or older
• Authorization to work in the United States
• Must complete ramp and SIDA training for airport identification security
• Must be able to lift/carry/push/pull items of 70 pounds or more regularly
• Must be alert to moving vehicles or aircraft and use radio equipment

Responsibilities

• Assist passengers with baggage pickup
• Help resolve delays, lost, or damaged items
• Track and catalog luggage using computer systems
• Interact with customers in a courteous, efficient manner
• Perform other duties as assigned within skill and experience level

Skills

Customer service

Communication

Problem solving

Teamwork

Professional demeanor

Education

High School diploma or GED

Job description

Airport Customer Service Agent - DLH (PT)

Date

Friday, July 31, 2026

Entity

State

City

Base Pay Rate:

$ 17.00

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, Overnight shift, P.M. shift

Part Time Days

Days of the week

Shift

Shift Start Time

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

• We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."