Airport Customer Service Agent - MOT (PT)

Unifi Aviation LLC; Minot (ND); On-site; USD 1,791,000 - 2,342,000; Part time

Benefits offered by this job

Full benefit plan

Unlimited career advancement opportunities

Job summary

A fast-growing aviation company in Minot seeks an Airport Customer Service Agent. This role involves assisting passengers with baggage, resolving issues, and ensuring high-quality customer service. The ideal candidate must be a local resident, possess a valid driver's license, and be at least 18 years old. This position offers competitive compensation and opportunities for career growth in a dynamic environment.

Qualifications

• Must be a local (in-state) resident.
• Valid In-State Driver's License is required.
• Ability to pass a pre-employment drug screen.
• Must have authorization to work in the United States.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years old.
• Must have authorization to work in the United States.
• Ramp and SIDA training to obtain airport authority identification security.
• Must be able to lift/pull/carry 70 pounds regularly.

Responsibilities

• Assist passengers with their baggage pick-up.
• Resolve issues with delayed, lost, or damaged items.
• Utilize software to track and catalog luggage.
• Handle customer interactions in an efficient and professional manner.
• Perform other related duties as assigned within the role's scope.
• Must be able to lift/carry/push/pull heavy items as required.

Skills

Customer service

Problem-solving

Communication

Problem solving

Education

High School diploma or GED

Tools

Radio equipment

Luggage tracking software

Job description

Airport Customer Service Agent - MOT (PT)

we provide competitive compensation i.e., a full benefit plan. as a fast-growing business, we offer excellent opportunities for exciting and challenging work. as our company continues to grow, you can expect unlimited career advancement!

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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