Airport Customer Service Agent - Bilingual EN/JP

Pacific Aviation; Seattle (WA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Company-Provided Uniform

Paid Training

Referral Bonus Program

Cell Phone Plan Reimbursement

Job summary

Pacific Aviation is seeking an Airline Customer Service Agent at Seattle-Tacoma International Airport. You will welcome passengers, assist with check-in and boarding, review documents, and communicate clearly with travelers and staff.

A bilingual ability (English + Japanese preferred) is a plus for delivering exceptional service in a fast-paced environment. Shifts are part-time, with available hours 6:00 AM - 1:00 PM and a requirement to work at least four days weekly, including weekends and

Qualifications

• Excellent customer service in person, with welcoming interactions.
• Careful verification of travel documents and procedures.
• Ability to work well in a team and adapt quickly.
• Comfort with airline systems and organizing tasks.
• Calm, patient problem-solving in fast-paced environments.

Responsibilities

• Greet passengers and assist with check-in, boarding, and arrivals.
• Review travel documents and issue boarding passes accurately.
• Provide bilingual assistance to travelers with questions or concerns.
• Communicate clearly with passengers, coworkers and airline staff.
• Help maintain smooth terminal operations and comply with procedures.

Skills

Exceptional Customer Service

Attention to Detail

Team Player

Tech-Savvy

Professionalism & Problem-Solving

Job description

Pacific Aviation is seeking an Airline Customer Service Agent at Seattle-Tacoma International Airport. You will welcome passengers, assist with check-in and boarding, review documents, and communicate clearly with travelers and staff.

A bilingual ability (English + Japanese preferred) is a plus for delivering exceptional service in a fast-paced environment. Shifts are part-time, with available hours 6:00 AM - 1:00 PM and a requirement to work at least four days weekly, including weekends and