Airport Coordinator - MIA

Travel For Teens; Miami (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Travel For Teens is seeking an Airport Coordinator for the MIA hub during the peak summer season. The role supports families at check-in, guides them through airport processes, and escorts Unaccompanied Minors as needed.

It requires flexibility, strong communication, and the ability to stay calm under pressure. The position is part-time and seasonal, with potential overnight stays and meal stipends depending on airline schedules.

Qualifications

• 21+ years old with government-issued ID.
• Clean background check.
• Live near MIA with reliable transportation.
• Working smartphone and access to spreadsheets.
• Experience working with teenagers.
• Ability to work 12+ hours on/off and stand/walk long periods.
• Excellent communication and interpersonal skills.
• Ability to stay calm and resourceful under pressure.
• Airport/airline experience preferred (bonus for Unaccompanied Minors)

Responsibilities

• Provide excellent customer service for families at the airport.
• Facilitate check-in and airport processes; escort Unaccompanied Minors.
• Track groups and adapt to delays, cancellations, changes.
• Handle travel-related issues; liaise with airline staff.
• Occasional overnight chaperone at airport hotel.

Skills

Customer service

Communication

Calm under pressure

Stamina

Airport experience

UMI experience

Job description

Airport Coordinator – MIA

This is a seasonal, part-time position assisting our Logistics Team at specific US hub airports during peak summer travel season (mid-June to mid-August). Airport Coordinators are the primary point of contact for families on travel days, working in the airline check-in area to greet and assist TFT travelers and their families.

Responsibilities

• Provide excellent customer service: As the first point of contact for many families, create a positive and welcoming experience. Calm anxieties, answer questions, and build excitement for the upcoming trip.
• Facilitate check-in and airport processes: Guide travelers through check-in, security, and boarding procedures. Escort Unaccompanied Minors as needed.
• Track and manage traveler groups: Maintain clear communication with travelers and TFT staff to ensure all students are accounted for. Adapt to flight delays, cancellations, and other changes.
• Handle travel-related issues: Act as the first responder for problems during check-in or with connecting flights. Collaborate with airline staff and other stakeholders as needed.
• Provide occasional overnight chaperone support: Stay at an airport hotel to supervise travelers if needed due to airline schedule changes or emergencies.

Qualifications

• 21+ years old with a government-issued ID and valid credit card
• Clean background check
• Live near MIA Airport with reliable transportation (car or public transit)
• Working smartphone and access to spreadsheets
• Experience working with teenagers
• Ability to work 12+ hours on/off and stand/walk for extended periods
• Excellent communication and interpersonal skills
• Ability to stay calm and resourceful under pressure
• Significant airport/airline experience preferred (bonus for experience with Unaccompanied Minors)

Dates

Must be available for at least 8-10 of the following dates. Those with more availability will be given greater consideration. (Not guaranteed to work all dates; hotel overnights as needed)

June: 18th, 28th, 29th

July: 5th, 9th, 10th, 11th, 18th, 19th, 20th, 21st, 27th, 31st

August: 1st, 11th

Compensation

Compensation is based on time spent at the airport, with increased pay if an overnight airport stay is needed. Meal and travel stipends will also be included.

Learn more about Travel for Teens.