Airport Control Room Operator & Dispatcher

Symbrant Aviation Services; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

A major airport infrastructure support company in Boston is seeking a Control Room Officer to coordinate operations at Boston Logan International Airport. The role involves monitoring incoming service requests, dispatching resources, and maintaining logs in a fast-paced environment. The ideal candidate should be organized, calm under pressure, and possess strong communication skills. A high school diploma is required, along with the ability to work flexible shifts as needed.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills with the ability to multitask.
• Clear verbal and written communication skills.

Responsibilities

• Monitor incoming service requests and dispatch staff based on priority.
• Distribute daily staffing reports and complete end-of-shift reports.
• Track work orders, incidents, and maintain accurate logs.

Skills

Strong organizational skills

Clear verbal and written communication skills

Ability to multitask and prioritize

Comfort working with computers and CMMS systems

Calm under pressure

Dependable attendance and punctuality

Education

High school diploma or equivalent

Tools

CMMS tools (e.g., UPkeep)

Basic Excel trackers

Job description

A major airport infrastructure support company in Boston is seeking a Control Room Officer to coordinate operations at Boston Logan International Airport. The role involves monitoring incoming service requests, dispatching resources, and maintaining logs in a fast-paced environment. The ideal candidate should be organized, calm under pressure, and possess strong communication skills. A high school diploma is required, along with the ability to work flexible shifts as needed.