Airport Cargo Services Agent Fast-Paced Logistics

Horizon Air; Spokane (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Free stand-by travel privileges

Medical, dental and vision benefits

401k match

Annual bonus plans

Paid time off

Job summary

Horizon Air is seeking a Cargo Service Agent to support cargo needs in a warehouse setting, including inquiries, rate calculations, bookings, and security screenings. You will handle airfreight, airway bills, load planning, and tracing, while using computers, carts, and material-handling equipment.

Role requires 1 year of customer service, strong communication, ability to multi-task, and a valid US driver's license.

Qualifications

• A minimum of 1 year of customer service or community service experience.
• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized cargo system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 70 lbs.
• Must be able to stand for long periods of time.
• Must be able to bend, squat, stoop, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Responsibilities

• Assist customers with shipping needs (e.g. air cargo transactions, airway bill preparation, rating, acceptance, load planning, filling, tracing, and telephone inquiries) in a warehouse environment.
• Receive and distribute airfreight, equipment, mail and products within the cargo building.
• Use a variety of work aides: computers, carts, dollies, pallets, hand trucks and forklifts.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Typing 25 WPM

Driver's license

Cargo system knowledge

Stand for long periods

Education

High school diploma or equivalent

Tools

Forklifts

Airfreight handling equipment

Job description

Horizon Air is seeking a Cargo Service Agent to support cargo needs in a warehouse setting, including inquiries, rate calculations, bookings, and security screenings. You will handle airfreight, airway bills, load planning, and tracing, while using computers, carts, and material-handling equipment.

Role requires 1 year of customer service, strong communication, ability to multi-task, and a valid US driver's license.