Airport Cargo Office Agent: Fast-Paced Admin & Growth

Sunseeker Property Service; Honolulu (HI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement account with company

Health, dental, vision, and life保险

Paid time off and holiday pay

Uniforms provided

Work in a fast-paced airport setting

Recognition programs and performance

Job summary

U.S. Aviation Services, part of United Service Companies, is hiring a Cargo Office Agent in Honolulu to perform cargo documentation, data entry, and clerical support within the cargo office.

You will coordinate with warehouse teams and airline partners, ensuring accuracy and regulatory compliance in fast-paced airport operations. We value attention to detail, strong communication, and flexibility to work various shifts, including nights and weekends.

Qualifications

• High school diploma or GED required.
• Prior cargo, airline, logistics, or office experience preferred.
• Basic computer proficiency including email, data entry, and office systems.
• Ability to accurately handle paperwork in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Good communication and customer service skills.
• Ability to work flexible shifts, including nights, weekends, and holidays as required by operations.
• Ability to obtain AOA Badge, CBP Clearance, and USPS Mail Certification.

Responsibilities

• Prepare, review, and process cargo documentation including airway bills, manifests, delivery orders, and billing paperwork.
• Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy.
• Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers.
• Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases.
• Verify cargo details such as weight, piece count, special handling requirements, and customs status.
• Ensure compliance with TSA, FAA, airline, and company regulations and procedures.
• Assist in resolving documentation errors, shortages, damage reports, and other operational issues.
• Maintain organized records and files in accordance with retention and audit requirements.
• Perform clerical tasks such as answering phones, emails, scanning documents, and preparing daily reports.
• Support supervisors and managers with administrative and operational needs as required.
• Perform other duties as assigned within the scope of the position and union agreement.
• May be required to assist with warehouse duties including building or breaking down freight

Skills

Attention to detail

Communication skills

Data entry

Customer service

Organizational skills

Flexible shifts

Education

High school diploma or GED

Tools

Microsoft Office

Job description

U.S. Aviation Services, part of United Service Companies, is hiring a Cargo Office Agent in Honolulu to perform cargo documentation, data entry, and clerical support within the cargo office.

You will coordinate with warehouse teams and airline partners, ensuring accuracy and regulatory compliance in fast-paced airport operations. We value attention to detail, strong communication, and flexibility to work various shifts, including nights and weekends.