Airport Café Shift Lead — Guest Service & Ops

Concessions International, LLC; Christiansted (United States Virgin Islands); On-site; USD 32,000 - 52,000; Full time

Job summary

Concessions International, LLC is seeking a Shift Leader at The Reef Bar and Cafe located at St. Croix International Airport. This on-site, full-time role involves supervising staff, delivering excellent guest service, handling cash, and assisting with food prep and safety.

Applicants should have a high school diploma or GED and 1–2 years of customer service with supervisory experience. Alcohol awareness or ServSafe certification is required.

Qualifications

• High school diploma or GED is required.
• 1–2 years of customer service and supervisory experience preferred.
• Must obtain alcohol awareness and/or ServSafe certification.

Responsibilities

• Provide superior guest service and greet guests promptly.
• Explain menu items and promote specials to guests.
• Handle cash and process payments with accurate paperwork.
• Assist with food preparation and maintain kitchen cleanliness.
• Lead employees in the absence of a manager and support daily operations.

Skills

Customer service

Supervisory experience

Alcohol awareness certification

Education

High school diploma or GED

Tools

Cash handling systems

Job description

Concessions International, LLC is seeking a Shift Leader at The Reef Bar and Cafe located at St. Croix International Airport. This on-site, full-time role involves supervising staff, delivering excellent guest service, handling cash, and assisting with food prep and safety.

Applicants should have a high school diploma or GED and 1–2 years of customer service with supervisory experience. Alcohol awareness or ServSafe certification is required.