Airport Baggage Encoder & Customer Service Agent

Daifuku Services America Corporation; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading service provider in the airport industry is seeking a Manual Encoder/Customer Service Agent in Atlanta, GA. The candidate will provide customer service, handle passenger baggage, and ensure proper direction of baggage within the airport. This role requires a high school diploma or GED and 2 years of experience, with the capability to work non-traditional hours, including weekends and holidays. Ideal candidates will have basic computer skills and strong organizational abilities.

Qualifications

• High school diploma or GED is mandatory.
• Minimum of 2 years previous work experience required.
• Willingness to work non-traditional hours including weekends and holidays.

Responsibilities

• Provide customer service and accept passenger baggage.
• Manually encode bag by scanning or keying in destination info.
• Ensure compliance with safety procedures.

Skills

Customer service

Problem solving

Organizational skills

Basic computer skills

Ability to work under pressure

Education

High School Graduate or GED

Job description

A leading service provider in the airport industry is seeking a Manual Encoder/Customer Service Agent in Atlanta, GA. The candidate will provide customer service, handle passenger baggage, and ensure proper direction of baggage within the airport. This role requires a high school diploma or GED and 2 years of experience, with the capability to work non-traditional hours, including weekends and holidays. Ideal candidates will have basic computer skills and strong organizational abilities.